Tuesday 27 January 2015

Let's talk about Mental Health

Let’s Talk about Mental Health:



Yes,…..let’s talk about Mental Health.



1)  Let’s talk about how the Government of Ontario has reduced the number of inpatient beds for geriatric mental health patients – in some places closing units altogether, or un-funding them before they could be opened.

-  Geriatric patients have unique needs - and patients with dementia or Alzheimer’s do not belong with other mental health patients.



2)  Let’s talk about the dearth of mental health services for pediatric (“Child & Adolescent”) patients in Ontario – especially if those patients require admission to an inpatient bed in a hospital.

-  If they are placed on a “Form 1” (involuntary admission due to the threat of harm to themselves or others) – there are even less beds available for them in the province.

-  Some “Child & Adolescent” mental health units have been closed, had the number of beds reduced, or been unfunded prior to opening.

-  The Greater Toronto Area (GTA) has a surprising lack of beds per capita available for child or adolescent mental health patients on a “Form 1”.

-  Most pediatric hospitals in Ontario do not have the capability to admit and care for child or adolescent patients on a “Form 1”.



3)  Let’s talk about how the Government of Ontario has systematically closed all of the psychiatric “Emergency Departments” at dedicated psychiatric hospitals – leading to longer wait times for mental health patients to be assessed by a psychiatrist, and leading to a further strain on Emergency Departments in acute care hospitals.



4)  Let’s talk about how the new psychiatric hospitals being built in Ontario have LESS inpatient beds than the older buildings that they are replacing.



5)  Let’s talk about the inability of patients requiring “Detox” to go directly to a facility with “detox” capabilities – thus adding further strain to Emergency Departments in acute care hospital – and a further strain to the ever-shrinking number of inpatient mental health beds in acute care hospitals.

-  Currently patients requiring “detox” show up at their local ER and are admitted to one of the limited mental health beds – just so they can “detox” and be sent out the door days later.



6)  Let’s talk about how fewer and fewer hospitals are providing crisis intervention training to their Emergency Department, Mental Health, and Security staff.

-  Currently most hospitals in Ontario require their Emergency Department, Mental Health, and Security staff to undergo the two-day “CPI” crisis intervention course – and recertify on a regular basis.

-  Those hospitals usually require all other staff with patient contact to undergo a shorter course – and recertify on a regular basis.

-  Some hospitals have shamefully not made this a priority.





Links:



“CPI – Nonviolent crisis intervention training”:  http://www.crisisprevention.com/Specialties/Nonviolent-Crisis-Intervention


Tuesday 20 January 2015

Excellent article on Hospital-Acquired Infections

FYI.  The National Post published an excellent article on hospital-acquired infections, entitled:

"Infected and undocumented: Thousands of Canadians dying from hospital-acquired bugs"

 http://news.nationalpost.com/2015/01/19/infected-and-undocumented-thousands-of-canadians-dying-from-hospital-acquired-bugs/

Friday 16 January 2015

Is your doctor or nurse a thief?

Is your doctor or nurse a thief?


If you were to steal a narcotic (i.e. morphine, oxycodone, cocaine, codeine, hydromorphone, etc.) or benzodiazepine (i.e. Ativan, Valium, etc.) in Canada you would be arrested and charged with crimes related to possession of a controlled substance and likely theft as well.  You will in all likelihood get a criminal record.

In Canada, the dirty little secret is that if your physician or nurse steals narcotics or benzodiazepines from the hospital that they work in, they will likely never be arrested – and will likely be back to work and maintain their license to practice (albeit with some restrictions) after they have received “treatment” for their  “addiction”.  This will not be court-ordered therapy, but “treatment” arranged either through the hospital’s employee assistance program (EAP) or as required by the physician’s or nurse’s regulatory body.

They will likely never be arrested and rarely, if ever, receive a criminal record - even if they are arrested.

Additionally, many physicians and nurses obtain these substances by withholding them from patients [Criminal Negligence and Assault] and administering a placebo such as sterile water or saline or another drug [Assault].

Nurses who are unionized will likely only receive a suspension while in “therapy” or at least be hired back without prejudice – because their addiction is treated as a disease - and the criminal activity that sustains the addiction is ignored.

Yes, physicians and nurses work long hours, they have stressful jobs, their patients die, etc.

Some of them have chronic pain issues.

Some have sad stories and horrible upbringings.

Well boo hoo….!!!

A lot of professions work long hours, under stressful conditions, and many have to see people die under far worse conditions.

A lot of people have chronic pain issues….and do not have the well paying jobs that are inherent in healthcare.

A lot of people have sad stories and horrible upbringings.

The relative ease of access should mean healthcare professionals should be held to a higher level of accountability –NOT lower.

The fact that healthcare providers are both educated about and exposed to the negative consequences of addiction in patients is also reason to expect a higher level of accountability.

I say this as a healthcare professional, and someone who has suffered chronic pain issues for years.

I have never become addicted.  I have never stolen drugs to satisfy an addiction.

If I do…throw the book at me!

If you want to create efficient deterrence for healthcare providers, the law needs to by fully applied to them.

Do the crime, do the time!

Why are hospitals not automatically calling the police to report these thefts?  It is not up to the hospital to determine if there is sufficient evidence.  That is the role of the police and the justice system.  Just make the call - even if the perpetrator is not known. 

Perhaps we need to require urine drug screens from all employees that had access to the missing controlled substance before they leave for the day if we are unable to determine who stole them - as they do in the United States.



In Canada, the punishment for Theft (because that’s what it is), as prescribed in the Criminal Code is:

334. Except where otherwise provided by law, every one who commits theft

*       (a) is guilty of an indictable offence and liable to imprisonment for a term not exceeding ten years, where the property stolen is a testamentary instrument or the value of what is stolen exceeds five thousand dollars; or

*       (b) is guilty

o    (i) of an indictable offence and is liable to imprisonment for a term not exceeding two years, or

o    (ii) of an offence punishable on summary conviction,

where the value of what is stolen does not exceed five thousand dollars.

[Emphasis added]


In Canada, the punishment for Criminal Negligence as prescribed in the Criminal Code is:

221. Every one who by criminal negligence causes bodily harm to another person is guilty of an indictable offence and liable to imprisonment for a term not exceeding ten years.

[Emphasis added]


In Canada, the punishment for Assault as prescribed in the Criminal Code is:

266. Every one who commits an assault is guilty of

*       (a) an indictable offence and is liable to imprisonment for a term not exceeding five years; or

*       (b) an offence punishable on summary conviction.

*       [Emphasis added]


In Canada, the punishment for Aggravated Assault as prescribed in the Criminal Code is:

*       268. (1) Every one commits an aggravated assault who wounds, maims, disfigures or endangers the life of the complainant.
        

*       Punishment

(2) Every one who commits an aggravated assault is guilty of an indictable offence and liable to imprisonment for a term not exceeding fourteen years.

[Emphasis added]


In Canada, the punishment for Unlawfully Causing Bodily Harm as prescribed in the Criminal Code is:

269. Every one who unlawfully causes bodily harm to any person is guilty of

*       (a) an indictable offence and liable to imprisonment for a term not exceeding ten years; or

*       (b) an offence punishable on summary conviction and liable to imprisonment for a term not exceeding eighteen months.

*       [Emphasis added]


In Canada, the punishment for illegal Possession of Substance (narcotics) as prescribed in the Controlled Drugs and Substances Act is:

*       4. (3) Every person who contravenes subsection (1) where the subject-matter of the offence is a substance included in Schedule I

o    (a) is guilty of an indictable offence and liable to imprisonment for a term not exceeding seven years; or

o    (b) is guilty of an offence punishable on summary conviction and liable

§  (i) for a first offence, to a fine not exceeding one thousand dollars or to imprisonment for a term not exceeding six months, or to both, and

§  (ii) for a subsequent offence, to a fine not exceeding two thousand dollars or to imprisonment for a term not exceeding one year, or to both.

[Emphasis added]


In Canada, the punishment for illegally Obtaining Substance (narcotics or benzodiazepines) as prescribed in the Controlled Drugs and Substances Act is:

*       4. (7) Every person who contravenes subsection (2)

o    (a) is guilty of an indictable offence and liable

§  (i) to imprisonment for a term not exceeding seven years, where the subject-matter of the offence is a substance included in Schedule I,    [narcotics]

§  (ii) to imprisonment for a term not exceeding five years less a day, where the subject-matter of the offence is a substance included in Schedule II,

§  (iii) to imprisonment for a term not exceeding three years, where the subject-matter of the offence is a substance included in Schedule III, or

§  (iv) to imprisonment for a term not exceeding eighteen months, where the subject-matter of the offence is a substance included in Schedule IV; or    [benzodiazepines]

o    (b) is guilty of an offence punishable on summary conviction and liable

§  (i) for a first offence, to a fine not exceeding one thousand dollars or to imprisonment for a term not exceeding six months, or to both, and

§  (ii) for a subsequent offence, to a fine not exceeding two thousand dollars or to imprisonment for a term not exceeding one year, or to both.

[Emphasis added]


How's that for deterrence?!? 


Links:


Controlled Drugs and Substances Act:  http://laws-lois.justice.gc.ca/eng/acts/C-38.8/

Wednesday 7 January 2015

Infections....

Don't forget to check out the first post from November entitled, "Are hospitals in Canada doing enough to reduce infections?"

 http://ontario-canadahealthcarewhistleblower.blogspot.ca/2014_11_01_archive.html


[More posts to come in the near future.  Stay tuned.]

Sunday 21 December 2014

The ISMP, Dangerous Abbreviations....and You!


The ISMP, Dangerous Abbreviations…and you.
 

What is the ISMP?

The ISMP is the “Institute for Safe Medication Practices” – and is based in the United States.

In Canada, we have the Institute for Safe Medication Practices (ISMP) Canada.

As per ISMP Canada,

The Institute for Safe Medication Practices Canada is an independent national not-for-profit organization committed to the advancement of medication safety in all healthcare settings. ISMP Canada works collaboratively with the healthcare community, regulatory agencies and policy makers, provincial, national and international patient safety organizations, the pharmaceutical industry and the public to promote safe medication practices. ISMP Canada's mandate includes analyzing medication incidents, making recommendations for the prevention of harmful medication incidents, and facilitating quality improvement initiatives.

 

What is the “Dangerous Abbreviations List” about?

As per ISMP Canada,

The use of some abbreviations, symbols, and dose designations has been identified as an underlying cause of serious, even fatal medication errors.


 

What is the difference between the United States ISMP list of dangerous abbreviations and the ISMP Canada list?

The ISMP list of dangerous abbreviations in the United States is somewhat more extensive in its list of abbreviations, and also gives numerous additional examples of dangerous abbreviations for medication names – where the ISMP Canada list only gives three examples of dangerous abbreviations for medication names. (Sadly, some Canadian hospitals haven’t even mastered not using those three!)

The ISMP list of dangerous abbreviations from the United States can be found here:  https://www.ismp.org/tools/errorproneabbreviations.pdf

 

Why might the list in the United States be longer?

Both the ISMP and ISMP Canada formulate their lists based on events that have already occurred (i.e. where the error has already reached and possibly harmed the patient), as well as “near-misses” – if they feel it warrants an addition to the list.

In the United States there are various federal and state mandatory reporting requirements for medication and other medical errors – providing a significant pool of data for the ISMP to use in gathering this information.

The same cannot be said for Canada – where reporting of errors is strictly voluntary.

-  This dearth of Canadian data can seen in Accreditation Canada’s Required Organizational Practice (ROP) entitled “Dangerous Abbreviations”, where only data from the United States is used when discussing the cost and extent of medication errors.  (http://www.accreditation.ca/sites/default/files/rop-handbook-2014-en.pdf )

 

Are there other dangerous abbreviations that should be added to both the ISMP and ISMP Canada lists of dangerous abbreviations?


I propose the following should be added to both lists:


-  GM”, “Gm”, “G”, or “gm” for gram(s)

-  The metric (or SI) abbreviation for gram(s) is “g”.

-  In the metric system - gram, meter, and litre are all abbreviated as single lower-case letters (“g”, “m”, and “l” respectively), and prefixes such as kilo-, milli-, micro-, etc. are added to further quantify them.

-  When typing, transposition errors (i.e. accidently switching the order of letters) can and does occur.  Accidently switching “gm” with “mg” (or visa versa) would result in a 1000 times dose difference!

-  Having “GM” or “Gm” as an abbreviation for grams in a menu in electronic documentation or medication dispensing systems can lead to confusion.

-  I have on many occasions seen nurses accidently select the incorrect unit and document “2mg” (2 milligrams) as the dose given when 2 grams was ordered.  Having “g” for grams also sets it apart from “mg” – as a single letter is difficult to confuse with two letters.

-  In the metric system, the upper-case “G” is used for the prefix “Giga-“  - so the abbreviation “Gm” would refer to “gigameter”.

-  (As an aside, it may be appropriate to use the uppercase "L" for litre in written orders and documentation - as the lowercase "l" may easily be confused with the number "1".)
 

- “w/”, “w/o”, or “wwith a line above it for without

- There are so many variations of abbreviations for “without” that it can lead to confusion.

-  Arguably, an acceptable medical abbreviation for “without” has historically been “s” with a line above it (with “s” referring to the Latin word “sine”).

-  [“c” with a line above it has historically been used as the medical abbreviation for “with” (with “c” referring to the Latin word “cum” - pronounced “coom”)].
 

-  NAC” for the medication acetylcysteine (an antidote for acetaminophen overdose).

-  Although this abbreviation is somewhat dated/archaic, it is still used on orders and documentation at some hospitals.

-  This abbreviation is used in academic literature and research, but should not be used in the clinical setting.

-  If a patient was transferred from a hospital using “NAC” as an abbreviation to another hospital, or another hospital requests records from a hospital that uses “NAC” as an abbreviation – many at the other facility would not likely know what this abbreviation refers to.

-  Abbreviations for the names of medications should never be used!


-  GTN” for the medication nitroglycerin.
-  Although this abbreviation is somewhat dated/archaic, it is also still used on orders and documentation at some hospitals.

-  If a patient was transferred from a hospital using “GTN” as an abbreviation to another hospital, or another hospital requests records from a hospital that uses “GTN” as an abbreviation – many at the other facility would not likely know what this abbreviation refers to.

-  Abbreviations for the names of medications should never be used!


-  cc” (for cubic centimetres) for millilitres (ml)

-  [Clarification of existing item on list] – I have seen the handwritten “cc” after the dosage (i.e. 10cc) mistaken for zeros – making it a 100 times dose difference!

-  I have seen this error occur in practice settings where I have worked in both the United States and Canada – yet neither the ISMP nor ISMP Canada have picked up on this.


-  [This is not an exhaustive list by any means!]

-  The only exception for the use of an abbreviation for a medication is “ASA” for aspirin (aka acetylsalicylic acid) – as “ASA” is universally understood as referring to aspirin in healthcare in North America.

 

Are there other problems with the lists?

As stated earlier, both the ISMP and ISMP Canada formulate their lists based on events that have already occurred – meaning that these lists are reactive in nature instead of proactive.

-  In Canada this presents an additional problem since (as was stated earlier) reporting of medication incidents is completely voluntary – so the data, more often than not, never reaches ISMP Canada for consideration and possible inclusion on this list.

-  I have seen multiple errors associated with all of the aforementioned additional abbreviations suggested in this blog entry, in practice settings in both the United States and Canada.  These occur in orders, written documentation, electronic documentation, and medication dispensing systems in both countries – yet have somehow escaped the notice of both the ISMP and ISMP Canada (as well as Accreditation Canada and the Joint Commission).

-  Sadly, with their reactive mandate, we will have to wait for a patient to be harmed or die from an error related to these abbreviations before they are added to the list(s).

 

Where do we go from here?
 

Hospitals and other healthcare organizations:

-  The aforementioned list(s) of dangerous abbreviations from the ISMP and ISMP Canada are minimum standards.  In Canada, it would be wise for hospitals to adopt the additional items in the ISMP list from the United States, the additional examples given in this blog post, and any additional problematic abbreviations that are found within your organization.

-  Share these additional problematic abbreviations with ISMP Canada.

-  Regularly audit your order sets, written documentation by physicians and staff, electronic documentation systems, automated medication dispensing systems, and pharmacy systems for use of dangerous abbreviations.

-  Inform ISMP Canada of common or unique medication incidents – as other organizations and individual healthcare professionals can learn from these and further increase patient safety.

-  Other problems with medications (i.e. formulations that cause difficulty with administration, faulty containers, problems with syringes or needles, etc.) can and should also be reported to ISMP Canada.

-  Think about unique abbreviations used in orders and documentation at your facility – and whether staff at another facility would understand those abbreviations if your patient were transferred there or presented there and that other facility is requesting patient records from your facility.

-  ( FYI.  The Joint Commission makes an excellent point about certain exceptions to the “Trailing zeros” rule – for non-medication documentation.  That can be found in this document:  http://www.jointcommission.org/assets/1/18/Do_Not_Use_List.pdf )
 

Healthcare professionals:

-  Even if your hospital or other healthcare organization does not adopt these additional dangerous abbreviations into their “Do NOT Use” list – you should not be using them.  This is your professional responsibility!

-  Many of you have not even mastered the ISMP Canada “Do Not Use” list of dangerous abbreviations yet.  Get on board!  This is your professional responsibility!

-  You too can and should report common or unique medication incidents to ISMP Canada – as other organizations and individual healthcare professionals can learn from these and further increase patient safety.  (This is a confidential process and does not involve identifying a patient – so there is no violation of privacy legislation.  You do not need your employer’s permission to do this.)

-  Other problems with medications (i.e. formulations that cause difficulty with administration, faulty containers, etc.) can and should also be reported to ISMP Canada.  (This is also a confidential process and does not involve identifying a patient – so there is no violation of privacy legislation.  You do not need your employer’s permission to do this.)

-  Think about unique abbreviations you use in orders and documentation at your facility – and whether staff at another facility would understand those abbreviations if your patient were transferred there or presented there and that other facility is requesting patient records from your facility.
 

ISMP and ISMP Canada:

-  Are you really going to wait for a patient to be harmed or die from an error related to the additional abbreviations suggested in this blog entry before they are added to the list(s)?

- ISMP Canada:  Are you really going to wait for a patient to be harmed or die from an error related to the additional abbreviations on the ISMP list of dangerous abbreviations from the United States before they are added to the ISMP Canada list of dangerous abbreviations?
 

System Administrator for electronic documentation and automated medication dispensing systems:

-  Electronic documentation systems (i.e. Eclipsys Sunrise Clinical Manager (SCM), Meditech, etc.), automated medication dispensing systems (i.e. Omnicell, Pyxis, etc.), and Pharmacy Department systems.- all need to ensure that the dangerous abbreviations from the ISMP list from the United States, as well as the additional abbreviations suggested in this blog entry are not utilized.

-  “GM’, “Gm”, and “G” used erroneously for “grams” (g) is a common error in many of the aforementioned systems.
 

Patients, patient family members, and the lay public:

-  You can also report medication errors or other concerning issues with medications via http://safemedicationuse.ca/index.html

-  There are also plenty of other useful and informative resources on this website.
 

Patients, patient family members, the lay public, media, and healthcare professionals in Canada:

-  Ask your MP, MPP, and federal and provincial ministers of health to require reporting of medication and medical errors (without patient identification) – to improve patient safety.

 

Links:
 

ISMP Canada – http://www.ismp-canada.org/index.htm  (Large variety of information for healthcare professionals.)

SafeMedicationUse.ca - http://safemedicationuse.ca/index.html  (Large variety of information for consumers.)

ISMP - http://ismp.org/  (Large variety of information for healthcare professionals.)  (Based in the United States.)